3 Comments

Loved this article! Problem-solving thrives in an improv mindset. The most productive teams I've been on have also had the most fun doing the job.

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My uncle, a very witty and clever man has this word of advice about humor, "Only be as funny as you have to be." Good advice. Don't push it. A creative way of answering the phone is all you need.

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Your story reminds of the scene in Apollo Thirteen where the Houston guys had to come up with a quick solution to provide enough oxygen and the Ed Harris character dumps equipment on a desk - which included a sock, I think, and said "this is the material you have to work with." NOthing like pressure to come up with a solution.

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